Repairs
In Warranty Repairs
As an Apple Authorized Service Provider, Mac Made Easy can service your Mac covered under the AppleCare Protection Plan or Apple One-Year Limited Warranty. This service is limited to diagnosis and repair of hardware defects only and does not include software services such as data backup/restore and application troubleshooting. Please read the AppleCare Protection Plan and Apple One-Year Limited Warranty Terms and Conditions. We are unable to provide AppleCare or One-Year Limited Warranty service for iPod at this time.
| AppleCare Protection Plan | No Charge |
| Apple One-Year Limited Warranty | No Charge |
Regular Repairs
Get the same efficient Apple Certified service for Macs no longer covered by warranty. Mac Made Easy can troubleshoot and fix hardware and software issues on just about any Mac.
| Diagnosis Fee | $60.00 |
| Due at time of check-in. Credited towards cost of labor for full repair, otherwise non-refundable. | |
| Vintage Product Service Charge | $60.00 |
| Assessed on older generation systems. Click for details. | |
| Software Repair | $75.00-$240.00 |
| As determined by System Engineers during diagnosis. Labor only, parts charged separately. | |
| Hardware Repair | $90.00-$120.00 |
| As determined by System Engineers during diagnosis. Labor only, parts charged separately. |
Additional Services
Designed to complement and enhance our selection of repair options. Please ask a System Engineer if you need something not listed.
| Mac Mobile Service | $30.00 |
| Pickup and Delivery Service anywhere on Oahu. Cost is in addition to standard Repair Rates, and is provided free of charge for computers with an AppleCare Protection Plan or Limited Warranty with onsite coverage. | |
| Rush Service | $95.00 |
| Can be applied to In Warranty or Regular Repairs and is in addition to standard charges. Receive a complete diagnosis within 24 hours of check-in. Receive priority service until completion. Does not guarantee total time for repair completion. Must be approved by Lead System Engineer before check-in. | |
| In-store Consultation | $60.00/hr |
| One on one training or software troubleshooting session with one of our experienced sales staff. Not applied towards the cost of in-store repair if your computer needs to be checked in. | |
| Airport or RAM Install | $40.00-$80.00 |
| $40.00 if product purchased from Mac Made Easy, otherwise $80.00. Includes installation and testing. All other hardware installation charged within Hardware Repair rates, as determined by System Engineers. | |
| Data Backup or Transfer | $60.00 + $20.00/disc |
| Transfer data from one computer to another, or back up to CD or DVD media. System must be fully functional with a FireWire port. | |
| Data Storage | $50.00 + $5.00/GB |
| Secure file storage on Mac Made Easy's RAID file servers for one year. Data to be stored in a disk image format created by our System Engineers. |
